REFUNDS AND RETURNS
We’re here to ensure your experience with Miranda’s Embroidery & Screen Printing is exceptional.
Whether you have questions, need assistance with an order, or want to provide feedback, our dedicated team is eager to hear from you.
Reach out via our online form, email, or phone—we promise a quick and helpful response because your satisfaction is our top priority.
Let us help you bring your creative visions to life with our personalized services.
REQUEST A REFUND / RETURN
Your satisfaction is our top priority at Miranda’s Embroidery & Screen Printing. We understand that things might not go as planned sometimes, so we offer a straightforward refund and return process. If you’re unsatisfied with your purchase, we’re here to help.
1. Review Our Policy: Before initiating a return or refund, please review our Refund Policy and Return Policy to ensure your order is eligible.
2. Complete the Form: Fill out the Refund/Return Form below with all required details, including your order number, contact information, and the reason for the return or refund. Please be as specific as possible to expedite your request.
3. Submit the Form: Once you have completed the form, please submit it. Our customer service team will review your request and contact you within [specify timeframe] business days to provide further instructions.
4. Prepare Your Item(s): If your return request is approved, please prepare the item(s) for return. Ensure the product is in its original condition, unused, and in its original packaging.
5. Ship the Item(s) Back: You will receive detailed shipping instructions and a return shipping label (if applicable). Please pack the item(s) securely and include any paperwork, accessories, and manuals received. Ship the package back to us according to the provided instructions.
6. Receive Your Refund or Replacement: Once we receive and inspect the returned item(s), we will process your refund or send out a replacement product as you requested. Please allow a certain number of days for the refund to be credited to your original method of payment.
Questions or Concerns?
If you have any questions or require further assistance, please do not hesitate to contact our customer support team. We are dedicated to ensuring your complete satisfaction and are here to help every step of the way. Thank you for choosing Miranda’s Embroidery & Screen Printing. We appreciate your business and look forward to serving you again.